Shipping policy

Last updated: 2026-05-05

We ship across India. Here's exactly when, how, and how much.

Where we ship

India only, all states and union territories.
We do not currently ship internationally. (If that changes, we'll update this page.)
A few remote pin codes may not be serviceable by our courier partners — if that's the case, we'll email you within 24 hours and refund the order in full.

How much it costs

Free standard shipping on every order. No minimum.
Fully tracked, across India.
All charges, including any GST on shipping, are shown at checkout before you pay.

Payment

We accept prepaid orders only at launch — UPI, credit and debit cards, netbanking, and supported wallets via Razorpay.
Cash on Delivery (COD) is not available right now. We're keeping things tight while we get our packaging and returns flow dialled in. We'll add COD once that's ready.

How long it takes

We dispatch via Shiprocket and its partner couriers (Delhivery, Bluedart, Xpressbees, etc.).

Order processing: 1–2 business days from order placement.
Delivery after dispatch:
- Metro cities (Delhi NCR, Mumbai, Bangalore, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad): 3–5 business days.
- Rest of India: 5–8 business days.
- Remote / North-East / Andaman & Nicobar: 7–10 business days.

These are the courier's estimates. Around festivals, monsoon, or strikes, things can run a couple of days longer.

Tracking

The moment your order ships, you'll get an email (and SMS, if your phone number is on the order) with the courier name and a tracking link. You can also see live status from your Court Crafted account → Orders.

Order changes and address corrections

If you need to change your address or cancel an order, email support@courtcrafted.store as soon as possible with your order number.

Before the order ships: we can change address or cancel — no charge.
After it ships: address changes are at the courier's discretion and may not be possible. Cancellation becomes a return (see Refund policy).

Failed deliveries

Couriers typically attempt delivery 2–3 times. If all attempts fail and the parcel is returned to us:

If the failure was on our end (wrong address printed, damaged label), we'll re-ship at no cost.
If it was because of an incorrect address, an unreachable phone number, or repeatedly being unavailable, we'll refund the order minus the round-trip shipping cost.

Damaged or missing parcels

If your parcel arrives damaged or appears to have been tampered with, please don't accept delivery if you can help it, and email us immediately at support@courtcrafted.store with photos. If you only notice after opening, email us within 48 hours of delivery. We'll arrange a free replacement or full refund.